Send New Message
“New Message” Settings
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To send a message to another member within your workspace, simply click on “New Message” to get started.
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You can view the list of current members or search for specific individuals in your workspace by entering their name or email address.
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To send a message to a Persona, you can select from three tabs: “All,” “Shared,” or “Any Existing Persona”
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The Personas you have access to interact with will display a message icon, while others will show a plus symbol, indicating that you can add them (if you have the necessary access).
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To send a message in a channel, click on the channel tab on the left-hand side.
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Channels you have access to will display a message icon, while those you don’t have access to will show a plus icon.
“New Message in Channels” Settings
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To send a message in a channel to another member within your workspace, simply click on “New Message” to get started.
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You can view the list of current members or search for specific individuals in your workspace by entering their name or email address.
- Click the message bubble to the right of the member’s name to start a conversation.
- To access the option to “Invite to Channel”, lick the three dots next to the message icon.
- Once you’ve selected a member to invite, you’ll be able to view the channels where you can extend an invitation.
- The invited members will be able to see the channels they have access to under the “Channels” section.
Invite External People by Email (only possible for owners/admins)
- Owners and admins can also invite external users by entering their email addresses.
- A pop-up screen will confirm that the invitation has been sent.
- On the People page in Organization Settings, the invitation will appear as ‘Pending’ until the user accepts it.